Effective Date: 15/09/2023
 

Developer Information and Privacy Contact:

 

Dear PeekUp Driver,

 

Welcome to PeekUp, your trusted platform for becoming an essential part of our transportation network. This Privacy Notice is designed to explain how we collect, use, share, and protect your data, underscoring our commitment to ensuring the security of your information. By using the PeekUp Driver App, you signify your consent to the practices outlined in this notice.

 

1. Personal and Sensitive User Data:
 

PeekUp Driver App accesses, collects, uses, and shares the following types of personal and sensitive user data:

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a. Personal Information: When drivers sign up, PeekUp collects their name, contact details, and a profile picture to create and personalize their accounts along with important documents necessary for LTFRB registration and verification.

 

b. Location Data: PeekUp gathers location data from the driver's device to facilitate efficient ride assignments and real-time tracking.

 

c. Payment Details: PeekUp securely processes payment information to handle transactions for rides.

 

PeekUp shares data with the following parties:

 

d. Users: Personal information is shared with users to facilitate seamless communication and ride experiences.

 

e. Service Providers: Third-party partners assist in providing services, ensuring the highest standards for the ride-hailing experience.

 

f. Legal Compliance: Data may be disclosed in response to legal processes or to protect rights, privacy, safety, or property.

 

2. Secure Data Handling Procedures:
 

PeekUp prioritizes data security and implements protective measures to prevent unauthorized access, disclosure, or compromise of driver data.

 

3. Developer's Data Retention and Deletion Policy:
 

PeekUp retains driver data for the duration necessary to provide services and comply with legal requirements. Upon a user's account deletion request, PeekUp deletes associated data, ensuring a thorough and complete erasure. Temporary account deactivation or freezing does not qualify as account deletion.

 

4. Non-Disclosure of Financial or Payment Activities Data:
 

PeekUp is committed to never publicly disclosing any personal and sensitive user data related to financial or payment activities or government identification numbers.

 

5. Adherence to EU GDPR Policies:
 

PeekUp complies with the General Data Protection Regulation (GDPR) of the European Union, ensuring that user data is processed lawfully, transparently, and for specified purposes. Users in the EU have the right to access, rectify, and erase their personal data, as well as the right to data portability.

 

6. Adherence to Safety and Security Policies:
 

PeekUp follows rigorous safety and security policies to protect user data. This includes measures to prevent unauthorized access, secure data transmission, and ensure the confidentiality and integrity of user information.

 

7. Non-Disclosure Commitment:
 

PeekUp maintains a strict non-disclosure policy, ensuring that data captured in the app is not disclosed to anyone, including third-party codes or partners. All data is treated with the utmost confidentiality and is used only for the purposes specified in this privacy policy.

 

8. SDK Compliance:
 

No third-party code, such as an SDK, is included in the app, and PeekUp ensures compliance with Google Play Developer Programme Policies. SDK providers, if at all required in the future, will be required not to sell personal and sensitive user data from the PeekUp app.

 

9. User Data Handling and Security:
 

PeekUp follows strict guidelines to limit the access, collection, use, and sharing of personal and sensitive user data to functionalities reasonably expected by users. Data is transmitted securely using modern cryptography, including HTTPS. PeekUp does not sell personal and sensitive user data and adheres to runtime permissions requests when available.

 

10. Prominent Disclosure Requirements:
 

PeekUp is dedicated to transparency and prioritizes user awareness regarding the collection, access, and use of personal and sensitive user data. Our in-app disclosure adheres to the following requirements:

 

a. Within the App: The disclosure is prominently placed within the PeekUp Driver App, ensuring users have direct access to the information without the need to visit external sources, such as the app description or a website.

 

b. Displayed in Normal Usage: The disclosure is strategically positioned to appear during the normal usage of the app. Users do not need to navigate into menus or settings to access the information. It is seamlessly integrated into the app's interface, ensuring accessibility without disrupting the user experience.

 

c. Description of Data Access or Collection: The disclosure provides a comprehensive description of the types of data accessed or collected by the PeekUp Driver App. This includes, but is not limited to, personal information, location data, and payment details. Users gain a clear understanding of the information the app gathers to facilitate ride-hailing services.

 

d. Explanation of Data Use and Sharing: PeekUp's disclosure goes beyond listing the collected data; it explains how the data will be used and shared. This includes details on enhancing service quality, facilitating communication between drivers and users, and ensuring secure payment transactions. Users are informed about the purposes for which their data is utilized, fostering trust and transparency.

 

e. Not Only in Privacy Policy or Terms of Service: The disclosure is distinct from and not confined to the privacy policy or terms of service. While these documents provide comprehensive information, PeekUp understands the importance of presenting key details directly within the app. This ensures that users can access essential information without having to navigate external documents.

 

f. Not Included with Unrelated Disclosures:  The in-app disclosure is presented in isolation, specifically addressing personal and sensitive user data collection. It is not bundled with or hidden among unrelated disclosures. This focused approach enhances user comprehension and allows for a clear understanding of the app's data practices without unnecessary distractions.

 

In summary, PeekUp's commitment to prominent disclosure guarantees that users have easy access to essential information regarding data handling practices directly within the app, fostering a transparent and trustworthy relationship with our valued drivers.

 

Conclusion:
 

PeekUp is committed to safeguarding privacy, complying with regulations, and providing a secure and transparent ride-hailing experience for drivers. For more details, connect with our point of contact at admin@peekup.ph

 

Thank you for choosing PeekUp — Your Ultimate Ride-Hailing Companion.