Privacy Notice for PeekUp User App

Effective Date: 15/09/2023
 
Dear PeekUp User,
 
Welcome to PeekUp, your trusted ride-hailing companion. This Privacy Notice aims to provide you with a comprehensive understanding of how we handle your personal information in compliance with Philippine laws and regulations, particularly the Data Privacy Act of 2012 (Republic Act No. 10173). Please read this notice carefully to gain insights into how we collect, use, share, and protect your data while you enjoy the PeekUp experience.
 

1. Information We Collect
 
To provide you with a seamless and tailored service, we collect various types of information:
 
a. Personal Information: When you sign up, we request your name, email, phone number, and profile picture to create and personalize your account.
 
b. Location Data: We gather location data from your device to facilitate efficient cab bookings and real-time tracking for a smooth ride experience.
 
c. Payment Details: Your payment information is securely processed to handle transactions for rides.
 

2. How We Use Your Information
 
We utilize your data to:
 
a. Enhance the Service: Your data helps us improve and personalize the services we offer, making your experience better with each ride.
 
b. Booking and Communication: We use your information to facilitate bookings, connect you with drivers, and communicate ride details.
 
c. Efficient Transactions: Your payment details enable us to process transactions securely, ensuring smooth and hassle-free payments.

d. Personalized Experience: Through data analysis, we provide personalized recommendations and offers aligned with your preferences, making each ride uniquely tailored to you.
 

3. Sharing Your Information
 
We may share your data with the following parties:
 
a. Drivers: Your data is shared with drivers to facilitate rides, bookings, and seamless communication between users and drivers.
 
b. Service Providers: Third-party partners assist in providing the Services, ensuring your ride experience meets the highest standards.
 
c. Legal Compliance: We may disclose your data in response to legal processes or to protect our rights, privacy, safety, or property.
 

4. Security Measures
 
Your data security is our utmost priority. We have implemented various protective measures to prevent unauthorized access, disclosure, or any compromise of your data.
 

5. Your Choices
 
We believe in putting you in control of your data. You have the following choices:
 
a. Data Access and Management: You can access, update, or delete your data through the App settings.
 
b. Communication Preferences: You can choose whether to receive promotional messages, giving you the power to decide what communications you receive from us.
 

6. Contact Us
 
Should you have any questions or concerns about your privacy or data protection, please feel free to contact our dedicated Privacy Team at admin@peekup.ph. We are committed to addressing your inquiries and safeguarding your privacy in strict accordance with Philippine laws, particularly the Data Privacy Act of 2012 (Republic Act No. 10173).
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Thank you for choosing PeekUp. Your trust is our driving force as we provide you with a safe, reliable, and enjoyable ride-hailing experience.
 
Sincerely,
 
PeekUp Team